Human Resources Associate (Temporary)

Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with expertise in serving LGBTQIA+ people and those impacted by HIV. Kind Clinic proudly serves Texas with four vibrant locations: two in Austin, one in San Antonio, and another in Dallas plus virtual care services available to all residents across Texas. Bolstered by Waterloo Counseling Center and a passionate team of over 250 dedicated employees and volunteers, THA is at the forefront of promoting healthcare equity and accessibility throughout the state. Read more about THA here: http://texashealthaction.org.

The Human Resources Associate (Temporary) supports the day-to-day administration of Human Resources operations through coordination of HR processes, employee support, benefits administration, HRIS maintenance, onboarding activities, records management, and compliance-related functions. This role serves as a key operational resource, ensuring the accurate and timely execution of Human Resources programs while maintaining confidentiality, data integrity, and compliance with organizational policies and applicable laws.

This is a temporary, six-month position with the possibility of extension based on organizational needs and role performance. This is a full-time, non-exempt position, and this job offers a flexible schedule with up to 60% remote work and requires working on-site no less than 1-3 days per week in Central Austin.

Core Functions:

Benefits Administration

• Assist with administration of employee benefit programs, including enrollment changes, qualifying life events, and benefits record maintenance.
• Support annual Open Enrollment activities, including employee communications, scheduling informational sessions, and processing enrollment updates.
• Maintain accurate benefits information within the HRIS and related systems.

HRIS Administration and Data Management

• Maintain employee records within the HRIS, ensuring accuracy and timely processing of personnel changes.
• Process employee data updates related to status changes, compensation changes, organizational changes, and other employment transactions.
• Conduct routine audits of HR data and records to ensure data integrity and compliance.
• Generate recurring and ad hoc reports related to headcount, turnover, benefits, compliance, and other HR metrics.

Onboarding and Offboarding Coordination

• Coordinate onboarding activities, including, I-9 completion, E-Verify processing, new hire documentation, and system access requests.
• Facilitate new hire orientation logistics and preparation of onboarding materials.
• Coordinate offboarding activities, including separation documentation, asset recovery tracking, and system access notifications.
• Ensure employee records are maintained and archived appropriately throughout the employment lifecycle.

Compliance and Records Management

• Maintain personnel files and employment records in accordance with applicable laws, regulations, and organizational policies.
• Monitor completion of required compliance training and maintain accurate records.
• Support audits and compliance reviews by gathering and organizing required documentation.
• Assist with maintaining HR policies, procedures, forms, and templates.
• Ensure timely completion and retention of employment-related documentation.

Employee Support and HR Operations

• Manage Human Resources support tickets through Jira, ensuring timely intake, tracking, routing, and resolution of employee inquiries and requests related to HR policies, benefits, employment transactions, and HR programs.
• Assist with employee engagement initiatives, recognition programs, and organizational events.
• Coordinate HR communications and distribute employee notices as directed.
• Manage HR mail, documentation, and departmental correspondence.
• Provide administrative support for HR projects and operational initiatives.
• Perform other duties as assigned.

Key Performance Indicators

1. Process employee transactions and updates within established service timelines.
2. Complete onboarding and offboarding activities within established deadlines.
3. Maintain compliance documentation and records in accordance with organizational standards.
4. Respond to employee inquiries within one business day.
5. Deliver scheduled reports and administrative tasks accurately and on time.

Compensation

Based on the position’s duties and requirements, this role has a base hourly rate of $20.80. The initial hourly rate will be determined by the selected candidate’s qualifications and relevant experience.

Requirements

Education and/or Licensure – High School Diploma or GED required. Associate’s Degree and equivalent work experience preferred but work experience can substitute for education preference.

Experience

• One (1) to three (3) years of experience supporting Human Resources operations, including HR administration, benefits administration, HRIS maintenance, onboarding, compliance, or related administrative functions.
• Experience working with HRIS platforms required; Paycom/Paylocity experience preferred.
• Experience supporting onboarding, compliance, benefits, or employee administration functions p