CDM Intake Coordinator

• Intake Coordinator for Comprehensive Disease Management (CDM)
• Full Time: Monday through Friday, 8am - 5pm
• Wichita, KS office

Phoenix Home Care & Hospice is a mission driven company. We are committed to supporting you throughout your journey, assisting you in overcoming the daily obstacles faced in the healthcare industry.

The Comprehensive Disease Management (CDM) Intake Specialist is responsible for managing and coordinating the care provided by our field staff members who work directly with clients in their homes. The role requires high levels of organization, attention to detail, excellent communication skills, and the ability to multitask in a fast-paced and rewarding environment.

Benefits

• PTO (Paid Time Off)
• Multiple Major Medical Plans to choose from (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long-Term Disability
• Training & Development

Responsibilities

• Receive and manage incoming referrals
• Interact with clients and/or client families to determine client needs
• Coordinate scheduling of initial visit with patient and CDM clinician
• Communicate details about new patients to clinicians and advocate for patient care
• Assist in tracking internal referrals amongst Phoenix service lines
• Attend weekly touchpoints with clinicians
• Internally build relationships for the furthering of serving clients
• Communicate effectively with CDM leadership team

Requirements

Possess strong time management and organizational skills with ability to multi-task

• Should be a detailed-oriented self-starter
• Must have exceptional customer service and strong phone etiquette
• Must have strong communication skills, both verbally and in writing
• Must be reliable with a strong work ethic.
• Must have basic knowledge of Microsoft Office (including MS Word, MS Excel, and MS Outlook) and ability to learn new basic databases for data entry
• Previous staffing or intake experience is a plus

We’re taking the journey with you, creating a New Beginning!

Choose Phoenix, Apply today!

Our mission is to offer New Beginnings and meaningful opportunities to our caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.