Sr. Product Manager - Agentic Identity
About the Role
Agents are changing how customers run Highspot - and how Highspot runs itself. In this role, you'll own that frontier. You'll define and ship the Admin Agent: an agentic experience that lets administrators configure, provision, govern, and troubleshoot Highspot through natural language and autonomous workflows instead of clicking through settings. And you'll shape how agents become first-class identities on our platform - defining how agentic identities authenticate, are authorized, are governed, and are audited, in close partnership with Security.
You'll be joining the Product Management team, reporting to a Director of Product Management in our Platform pillar, and working with a dedicated feature crew of engineers and designers. This space sits on top of Highspot's administration and identity foundations (provisioning, sign-up/sign-in, authentication, and the tools admins rely on to manage Highspot at scale), and your job is to evolve those foundations into something agent-native.
This is a fast-moving, high-ambiguity area where the right answer isn't settled yet. Part of your charter will be leading the build-vs-buy calls - deciding where we build agentic capabilities natively versus integrating or procuring third-party solutions - and making the case for that direction with engineering, security, and leadership.
Our ideal candidate enjoys understanding a broad set of customer requirements, digging into technical constraints, synthesizing complex systems, and using that expertise to deliver an elegantly simple customer experience. You're a skilled communicator who can drive enterprise-level customer conversations, collaborate across disciplines, and land proposals with stakeholders.
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