Customer Support Specialist, Licensed Support
Betterment
Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.
We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Robinhood Crypto Product Compliance team supports Product teams in developing and launching crypto products and services in alignment with regulatory requirements. The team serves as the primary compliance partner for product initiatives, providing guidance on product design, customer communications, and operational processes related to crypto offerings. Team members work closely with Product, Legal, Risk, Marketing, and Operations teams to support compliant product launches and ongoing enhancements. This team plays a key role in helping Robinhood deliver crypto experiences that meet customer needs while maintaining strong regulatory standards!
As Crypto Product Compliance Lead, you will support the development and enhancement of Robinhood’s crypto products and services. You will lead initiatives responsible for reviewing product designs, customer communications, and operational processes to support compliance with applicable regulations and firm policies. The role includes advising teams throughout the product lifecycle, from ideation through launch and post-launch enhancements. You will also work closely with Product, Legal, Risk, and Operations partners to support regulatory reviews, examinations, and business initiatives related to crypto products.
This role is based in our New York, NY, Chicago, IL, Washington, DC, Bellevue, WA, Denver, CO, Westlake, TX and Menlo Park, CA offices, with in-person attendance expected at least 3 days per week.
At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.
In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demand
This role is sourced from Robinhood's public careers feed. The Apply button opens their site in a new tab.
Betterment
Duolingo
Peloton
Charliehealth