Director, Solutions Architect (Health Plans)

About Lantern

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com. 

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Director, Solutions Architect (Health Plans)

*This is an individual contributor role*

Lantern is looking for a Director, Solutions Architect to join our fast-growing team. This is an individual contributor Solutions Consultant-like role serving as a trusted advisor and solutions leader, partnering with Health Plan Sales leadership to drive and win new business. The individual will leverage deep health plan and vendor expertise to design creative, scalable solutions and integration strategies, particularly in risk products, that align with partner goals and operational priorities. Acting as the bridge between business challenges and technical/product solutions, this role will collaborate cross-functionally to shape infrastructure for growth, manage new initiative intake, resolve escalations, and inform go to market and implementation strategy. Success requires balancing detailed technical and financial conversations along with strategic, executive-level discussions, fostering strong stakeholder relationships, and championing innovative approaches that maintain long-term business growth.

Location: Dallas, TX or New York - Hybrid schedule (3x in office per week)

Responsibilities:

• Act as a trusted advisor by partnering closely with the rest of the health plan sales team on qualified partnership opportunities, serving as the solution SME and strategic thought partner to drive and win new business.
• Leverage deep health plan and vendor experience to design creative, and scalable solutions to both technical and nontechnical problems and obstacles that integrate seamlessly with health plan ecosystem partner operations and priorities.
• Consult, develop and implement comprehensive product solutions and integration strategies aligned with health plan goals.
• Collaborate cross-functionally to identify and influence infrastructure needs that enable future business growth and operational scalability.
• Serve as the internal leader and project manager of solutions while your counterpart VP of Health Plan Sales serves as the external lead.
• Establish and manage a structured intake process for new health plan growth initiatives, ensuring prioritization, visibility, and efficient execution.
• Lead resolution of prospect and partner escalations by working closely with internal teams and external stakeholders to enhance service delivery and trust.
• Build and maintain strong relationships with internal stakeholders to foster collaboration and ensure operational success.
• Ensure health plan contracts align with operational goals, performance metrics, and service-level agreements to drive improved partner retention.
• Monitor industry and competitive trends, recommending and implementing innovative solutions to meet the evolving needs of health plans.
• Demonstrate the ability to flex between deep technical discussions with specialized audiences and higher-level strategic conversations with non-technical executive stakeholders.
• Champion forward-looking, differentiated strategies that enhance competitiveness and support sustainable business growth 

 Requirements:

• 10+ years of progressive experience in healthcare, health plans, or health tech, with a strong background in solutioning, product integration/ implementation or vendor/partner management.
• Experience working directly with health plans and ecosystem partners (e.g., TPAs, PBMs, risk-bearing entities) required.
• Strong track record of acting as a strategic thought partner to sales and product leaders to drive business growth.
• Proven success in working with internal cross-functional teams in building and scaling complex solutions. 

Skills & Competencies 

• Deep understanding of health plan operations, risk products, and integration strategies across the healthcare ecosystem.
• Ability to serve as a bridge between business needs and technical/product solutions, translating complex requirements into actionable strategies.
• Exceptional communication skills, with ability to toggle between deep technical discussions and executive-level strategy conversations.
• Strong analytical orientation, ability to ingest complex data, synthesize and  
• Strong problem-solving and sol