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Member Activation Manager, Cancer & Infusions

EmployerdirecthealthcareNew York, NYPosted June 1, 2026
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About Lantern

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com. 

About You:

  • You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins. 
  • INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
  • You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas. 
  • You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change.
  • Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear. 
  • You thrive in a Team Environment. Collaboration is key in innovation and creating change.

These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. 

 

If this sounds like you, we would love to connect to speak further about career opportunities at Lantern.

Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process.

 

Member Activation Manager, Cancer & Infusions 

Lantern is transforming how members access specialty care — and as we scale, the systems, data, and technology that power our marketing engine must scale with us. Our member activation team is the critical first touchpoint: we make sure members know Lantern is in their corner from day one.  This is a foundational role that sits at the intersection of technology, data, and strategy — one that directly enables both our internal marketing team and our client-facing growth functions to reach the right members with the right message at the right time. 

The Member Activation Manager, Cancer & Infusions is a senior individual contributor responsible for driving outreach, engagement, and enrollment of newly eligible members into Lantern's cancer and infusion navigation programs. You will lead activation strategies across assigned client populations, and collaborate cross-functionally with product, engineering, operations, clinical, account management, and analytics teams to optimize conversion and member experience. This role requires a blend of clinical literacy, empathetic communication, and data-driven operational thinking. This is an opportunity to build something meaningful at a mission-driven company that is redefining access to specialty care for millions of Americans. 

Location: Hybrid 3x a week in office

Responsibilities:  

Member Outreach & Engagement 

  • Lead proactive, multi-channel outreach (phone, email, mail) to newly identified members diagnosed with cancer or referred for infusion therapy.
  • This role is sourced from Employerdirecthealthcare's public careers feed. The Apply button opens their site in a new tab.

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