Site Manager

How This Role Makes a Difference

• Management of Studies and Site Workload:
  • Collaborate with Investigator(s) to evaluate and determine feasibility of upcoming opportunities/protocols 
  • Coordinate Investigator and Sub-Investigator coverage  
  • Work with Region Manager to identify outside vendors needed for studies
  • Assess and adjust distribution of studies to coordinators to best meet site, coordinator, study, sponsor needs
  • Build relationships with local providers to ensure Trial Access Partners are in place to support study recruitment
  • Ensure study required training has been completed by all site staff (including PI) in a timely manner as to not delay study start up
  • Update Region Manager on all pending and active study details
  • Oversee all site staff’s work to ensure data is entered in a timely manner, all queries answered, training is complete, and accesses are obtained timely
  • Create and implement processes that will enhance and improve workflow, minimize deviations, minimize no-shows, to benefit overall functionality
  • Attend all study audits and play an active role in their management and execution of follow up items
  • Ensure recruitment activities are optimized, and all studies are meeting their study enrollment goals
  • Participate in all Root Cause Analysis for the site; contribute to CAPAs and ensure compliance
  • Assume CTMS superuser status and assist others to ensure accuracy, compliance, and quality input
• Personnel:
  • Review and approve PTO requests, ensuring there is adequate coverage at the site
  • Participate in annual performance appraisals and have goal setting and milestone meetings regularly throughout the year
  • Participate in the interview process for site staff
  • Ensure site staff complete all required training
  • Encourage a positive team-oriented environment
  • Work with Region Manager to ensure high staff morale and low turnover rates
  • Report all personnel issues to Region Manager
  • Conduct weekly one on ones with staff and maintain appropriate documentation
  • Lead by example and display a high level of integrity and professionalism.
• Financial:
  • Work with Region Manager and PI to ensure timely responses to feasibility questionnaires and scheduling of site evaluation visits
  • Keep Region Manager apprised of any study changes and all study-related issues that affect the performance of the site and the revenue generation
  • Work with Region Manager to identify and communicate staff needs
  • Ensure there are adequate supplies and equipment on site
• Site Maintenance: 
  • Keep Region Manager apprised of any site maintenance issues 
    • Coordinate building and equipment maintenance 
  • Ensure site is kept clean and organized: Professional for subjects and sponsor/CRO representatives 
  • Ensure staff are following guidelines and SOP’s as pertain to the sites 
    • Ensure that site have the equipment necessary to safely perform job responsibilities 
    • Work with the Region Manager to review and address injury reports if necessary 
  • Ensure the lab follows IATA guidelines and applicable staff are properly certified 
  • Collaborate and communicate with other departments regarding inter-site issues 
• Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive

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