Customer Support Specialist, Licensed Support
Betterment
Middesk makes it easier for businesses to work together. Since 2018, we’ve been transforming business identity verification, replacing slow, manual processes with seamless access to complete, up-to-date data. Our platform helps companies across industries confidently verify business identities, onboard customers faster, and reduce risk at every stage of the customer lifecycle.
Middesk came out of Y Combinator, is backed by Sequoia Capital and Accel Partners, and was recently named to Forbes Fintech 50 List.
The pipeline starts with you. As an SDR at Middesk, you own outbound into banking, lending, and payments. You identify the right accounts, get the right people on the phone, and book the meetings that matter.
This isn't a list-dialing job. You'll build a real process: research the account, develop a point of view, and reach prospects across phone, email, and LinkedIn. You earn the conversation. You set the AE up to win.
We take the SDR role seriously because we take growth seriously. Most of our SDRs are building toward a closing seat, and we give them the reps, the coaching, and the path to get there.
We follow a hybrid work model, and for this role, there is an expectation of 3 days per week in our NYC office. Candidates should be based within a commutable distance, as we believe in the value of in-person collaboration and building strong team connections while also supporting flexibility where possible.
Own your accounts. Build and work a target list in banking, lending, and payments. Know who to call, why it matters, and what to say when you get them.
Run real multi-channel outbound. Phone, email, and LinkedIn with a message built for the specific person you're reaching. No spray and pray.
Create pipeline that actually closes. Book qualified meetings that turn into opportunities. Set your AEs up to win and take pride in the handoff.
Know the product cold. Understand what Middesk does, who it's for, and the problems it solves well enough to handle any objection in the moment.
Hit your number. Own your monthly and quarterly targets. Track your own activity, know where you stand, and do what it takes to get there.
Make the team better. Share what's landing, flag what prospects are saying, and contribute to a pod that wins together.
0–12 months in an SDR or sales role. We care more about drive than a resume.
Confident on the phone and crisp in writing. You can hold a real conversation and write the email that actually gets a reply.
Wired for outbound. You hear no and dial again. Rejection doesn't slow you down, it sharpens you.
Competitive in the right way. You want to top the leaderboard and you want to earn it.
Coachable and fast. You take feedback in the morning and apply it by afternoon.
A net positive for the people around you. You share what's working, celebrate the team's wins, and pull others up.
High energy, high accountability. You know how to have fun and you know when to put your head down and deliver.
Experience in financial services or fintech
Experience at a startup or high-growth company
Familiarity with a modern sales stack (Apollo, Sales Navigator, a dialer, a sequencer)
Bachelor's degree
This role is sourced from Middesk's public careers feed. The Apply button opens their site in a new tab.
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