Customer Support Specialist, Licensed Support
Betterment
Fitt Talent Partners is a specialized recruitment firm for top health and wellness companies.
We’re filling this role for a client, a leading brand for healthspan optimization and integrative longevity medicine.
We are looking for a hands-on, front-line commercial leader. This is a player-coach role: you will personally open doors, build relationships, and close high-value corporate and UHNW business from day one while building and leading a high performance team, channels, and systems that scale that production across markets.
Personal Selling and Network Activation
Own a top-tier book of named accounts and UHNW relationships. Personally open, advance, and close them.
Activate your existing network from week one to generate qualified pipeline and confirmed bookings.
Be most credible commercial face in the room with C-suite leaders, family offices, and UHNW clients.
Commercial Leadership and P&L
Hold commercial P&L accountability for top line performance across properties.
Translate the defined commercial strategy into a clear, time-bound execution plan governed by weekly numbers.
Lead from the front: model the selling behavior and intensity you expect from the team.
Build and Lead High-Performance Sales Teams
Recruit, structure, and lead hunter-profile sales teams in key markets (Europe, North America, Middle East, Latin America, Asia), close to target clients.
Implement an aggressive, performance-based variable compensation plan tied to revenue, conversion, and new-business acquisition.
Run rigorous accountability: weekly pipeline reviews, revenue per salesperson, conversion by channel, transparent KPI dashboards.
Build a demanding, high-standards culture of relentless prospecting and cross-selling across verticals.
Commercial Verticals
Lead high-impact revenue verticals, each with a tailored go-to-market and dedicated director- level leadership:
Trade & Leisure — luxury travel advisors, consortia, OTAs, and high-end tour operators —
optimal channel mix with rate integrity.
Corporate / Executive Health — C-suite retreats, incentive travel, and organizational health programs.
Commercial Partnerships —private membership networks, YPO/EO/Vistage, private aviation, longevity and active living brands, wealth management.
Healthcare Ambassadors & Institutions — referral agreements with hospitals, clinics, precision-medicine practices, and KOLs, tracked in CRM.
Member-Get-Member / UHNW Ambassadors — an elite referral program driving qualified leads and repeat stays.
Sports & High-Performance — professional athletes, federations, and performance coaches
Direct sales experience in health, wellness, longevity, or medical / healthcare — you know this client and this product.
A solid, portable, activatable network across UHNW individuals, corporate C-suite, family offices, luxury travel trade, and/or healthcare referrers that you can switch on immediately — a true plug-and-play hire.
A proven personal closing record — you have personally carried and hit a senior revenue number, not only managed others who did.
Solid revenue-management and pricing experience — yield, channel mix, rate integrity.
Operator / doer mentality — hands-on, dynamic, high-energy; leads by example in the field and on the phones.
Willing and energized to travel frequently and internationally.
Proven experience managing and leading a contact center / inside-sales team — hands-on ownership of scripts, routing, speed-to-lead, coaching, and conversion, with a track record of turning it into measurable booked revenue.
Strong, demanding, accountable leadership with high standards.
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